Order in a Scan – Effortless Dining, Zero Wait, Zero Errors
What is a QR Code Ordering System?
A QR Code Ordering System is a modern, contactless solution designed for restaurants to streamline the ordering process. Commonly known as a QR Contactless Code Ordering System or table ordering system, it allows customers to view the menu, place orders, and interact with the restaurant’s systems simply by scanning a QR code on their table. This system not only improves the dining experience by reducing wait times and eliminating order errors but also allows restaurant staff to focus on other tasks, enhancing customer service and efficiency.
Key Features of the Table Ordering System
Seamless POS Integration
Orders are sent directly to the POS system with details, including table numbers and itemized totals. This integration makes it easier for staff to manage orders, track sales, and assist customers.
Kitchen Display System Connection
Orders appear on the KDS, where the kitchen staff can promptly start preparing dishes without the need for verbal communication. This reduces order preparation time and minimizes the risk of errors.
Real-Time Inventory Updates
Restaurant management can mark unavailable items directly in the system. If an item is out of stock, customers will be notified before they complete their order, helping to prevent dissatisfaction and confusion.
Reduced Queue Times
By allowing customers to order directly from their tables, the QR system reduces waiting times, creating a more enjoyable dining experience.
Minimized Order Errors
Since customers handle the order selection themselves, the chances of miscommunication or mistakes are significantly reduced.
Increased Staff Efficiency
With a QR Code Ordering System, staff can focus more on welcoming customers and maintaining a pleasant dining environment instead of manually taking orders. This saves time, reduces costs, and allows staff to work more effectively.
How Does the QR Contactless Ordering System Work?
Scan the Code
Customers find a QR code conveniently placed on their table. Using their mobile device’s camera, they scan the code, which automatically opens the online order window on their phone.
Payment Process
The POS system displays the order details and total amount due. Although our QR system does not currently support direct payment, the cashier can facilitate payment when the customer is ready to leave.
Select & Confirm Order
Once the menu appears, customers can browse the options, select items, view prices, and confirm their order.
Order Dispatch
After confirmation, the order is sent directly to both the POS system and the KDS, ensuring accuracy and a smooth workflow for the staff.
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Frequently Asked Questions
Advantages You Get Using the QR Code Ordering System
- You can instantly browse the menu, select items, and place your orders right from your smartphone without waiting for a server.
- Before finalizing, customers can review their order and total cost, ensuring accuracy and reducing the chance of misunderstandings.
- Instant access to menu updates—means any items marked as unavailable in the restaurant’s inventory system are flagged in real-time, helping customers make informed choices.
