Linkly Troubleshooting
I cannot process any transactions and my eftpos terminal is showing ‘Pinpad offline’, what do I do?
Perform a full reboot of the pinpad by doing the following:
- Remove EFTPOS from base unit (If it has one)
- Hold down “Function & Clear” at the same time
- Allow the machine to go blue, it will boot up
- If the screen remains black, hold down the green key
- Remove Power cable from bottom of base
- Replace power cable to base immediately
- Place EFTPOS handset on base
- Allow it to boot
If the issue persists, please contact support on (02) 7251 9712
