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FAQs

Frequently Asked Questions

Perform a full reboot of the pinpad by doing the following: 

  1. Remove EFTPOS from base unit (If it has one) 
  2. Hold down “Function & Clear” at the same time 
  3. Allow the machine to go blue, it will boot up 
  4. If the screen remains black, hold down the green key 
  5. Remove Power cable from bottom of base 
  6. Replace power cable to base immediately 
  7. Place EFTPOS handset on base 
  8. Allow it to boot 

If the issue persists, please contact support on (02) 7251 9712

Perform a full reboot of the pinpad by doing the following: 

  1. Remove EFTPOS from base unit (If it has one) 
  2. Hold down “Function & Clear” at the same time 
  3. Allow the machine to go blue, it will boot up 
  4. If the screen remains black, hold down the green key 
  5. Remove Power cable from bottom of base 
  6. Replace power cable to base immediately 
  7. Place EFTPOS handset on base 
  8. Allow it to boot 

If the issue persists, please contact support on (02) 7251 9712

 

Perform a full reboot of the pinpad by doing the following: 

  1. Remove EFTPOS from base unit (If it has one) 
  2. Hold down “Function & Clear” at the same time 
  3. Allow the machine to go blue, it will boot up 
  4. If the screen remains black, hold down the green key 
  5. Remove Power cable from bottom of base 
  6. Replace power cable to base immediately 
  7. Place EFTPOS handset on base 
  8. Allow it to boot 

If the issue persists, please contact support on (02) 7251 9712

The bank that you choose will have this information. For banks that Linkly works with click here

Our Payment Middleware Provider-Linkly handles the payment platform, which is a trusted middleware for payments. Linkly is fully PCI Compliant.

The Payment Card Industry Data Security Standards govern the credit card security standards for all entities that handle card data. The PCI Security Standards Council website contains more information. https://www.pcisecuritystandards.org/index.php

This depends on your banking arrangements. If your Acquirer is the same bank where you have your bank account, then you would be paid for your transactions the following day. Linkly does not delay settlement. A transaction typically takes 2-5 seconds to process, depending on Internet connection.

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